Cancellation & Refund Policy

At Sunrise Digital Tech, we take pride in delivering professionally designed and customized digital posters for medical professionals. Every order is crafted with creativity, precision, and care to meet the specific requirements of our clients.

Since our products are digital in nature and delivered electronically, please read our Cancellation & Refund Policy carefully before placing your order.

1. Order Cancellation

Orders once confirmed cannot be cancelled as the design process begins immediately.
If you made a payment by mistake (duplicate payment or wrong package selected), please contact us within 24 hours of purchase at [your email/contact].

2. Refund Policy

Due to the digital and personalized nature of our services, we follow a no refund policy once the design has been delivered.
Refunds will only be considered in the following cases:
- Duplicate payment due to a technical error.
- Wrong package purchased, and the request for correction is raised within 24 hours.
No refunds will be processed if the client:
- Provides incomplete or incorrect details (such as name, specialization, clinic address, etc.) at the time of order.
- Fails to respond/approve the design after delivery.

3. Revisions & Support

Minor changes/revisions (such as spelling errors, color adjustments, or contact details) will be provided as per the package chosen.
Additional revisions or design modifications beyond the agreed scope may attract extra charges.

4. Contact Us

If you face any issue with your order, payment, or delivery, please reach out to us:

📧 Email: sunrisedigitalcanva@gmail.com & sunrisedigitaltech21@gmail.com
📞 Phone/WhatsApp: 8269154115 || 9244147117

We are always here to ensure smooth service and client satisfaction.

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